Based in D2E’s Manchester Office and working within the North of England and Scotland, Richard Heaton carries out project assurance for lift/escalator replacement and modernisation projects within the retail, residential and commercial sector, as well as site audits, troubleshooting, and writing of specification and client reports including strategic and lifecycle reports for both lifts and escalators.
Richard assists with the management of D2E's northern portfolio, which helps to ensure the best possible service to our Clients by having a local representative who can assist with any local sites issues.
Richard’s key responsibilities include the customer coordination, administration and support for client portfolio sites based in the North of the UK, portfolio assurance services and completing of health & safety audits for Clients including intu Retail Services, Merlin Entertainments and BNP Paribas Real Estates.
Richard began his career as an installation engineer working across hydraulic, traction and MRL lifts, as well as full modernisation projects. Quickly progressing to a senior engineer role, he was the lead engineer across many major projects with the responsibility for managing and completing modernisations, installations, rapid response call outs and fault finding. Before moving to D2E, he joined a major lift supplier as an installation engineer and assisted with the development of apprentices within the company.
- NVQ Level 3 Lift Installation and Commissioning
- LEIA Fundamentals of Lift Technology
- Continuing to undertake the various LEIA modules
- 50+ RoSPA accredited Human Focus Health & Safety Training
- Statutory Inspection/Thorough Examination Procedures with regards to Lifts (LOLER) and Escalators (PUWER)